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Tether Technologies

Privacy Policy of Towbar by Tether Technologies

Effective Date: 05/09/2023

1. Introduction

Tether Technologies values its users' privacy and trust. This privacy policy outlines how we handle your information with care and respect when using Towbar. By accessing and using Towbar, you accept the terms outlined in this policy.

2. Data Collection

  • Geo-Location Data: Towbar collects geo-data (upon your consent) to connect you with nearby towing alerts, on both Android and iOS platforms.
  • Google Authentication: Using Firestore, we store essential information provided during Google Sign-In for identification and in-app support.
  • Payment Information: Transactions and subscriptions are securely managed by Apple's App Store and Google Play Store services. We do not store financial details directly on either platform.
  • Device and Usage Metrics: We gather metrics (device type, OS, frequency of use) to enhance the user experience on both Android and iOS devices.
  • Feedback and Communication: Any feedback or "Contact Us" submissions are stored for support and app improvement.

3. Data Processing and Use

We use your data to improve Towbar's services, gather feedback for app enhancements, and may introduce third-party analytics in the future to refine user experiences on both Android and iOS platforms.

4. Third-party Integrations

  • External Data Providers: We partner with third-party services for essential data, ensuring user privacy is upheld, regardless of the platform you are using (iOS or Android).
  • Analytics Partners: If we introduce analytics in the future, we will rigorously vet third-party services to ensure privacy standards.

5. User Control and Preferences

Users can manage notifications via their device settings on both iOS and Android. While data export is not currently supported, it may be available in future updates.

6. Security Protocols

  • Secure Environment: We rely on Firebase to safeguard user data on both iOS and Android platforms.
  • Data Transmission: All data exchanges are protected via HTTPS transmissions.
  • Breach Management: We will promptly alert users in the event of a data breach, providing guidance and countermeasures.

7. International Use

Though our current market is Australia, future expansions may respect local data protection laws in new regions.

8. Dispute Resolution

We prioritize user satisfaction and seek mutual resolutions for any disputes. Legal avenues are a last resort.

9. User Support

For inquiries about data practices, contact us at contact@tethertechnologies.com.au. Feedback is essential to improving our services.

10. Policy Updates

As Towbar evolves, this privacy policy will be updated. Significant changes will be communicated to users on both Android and iOS platforms.

11. Email Communication and User Consent

By using Towbar, you agree to receive occasional emails from us, such as product updates, newsletters, and promotions. You may unsubscribe from these emails at any time by clicking the unsubscribe link or contacting our support team. However, you may still receive essential service-related communications.